Privacy Policy

Effective date: June 28, 2026

Pet Urgent Care and Hospital, operated by PET URGENT CARE PC, respects the privacy of website visitors, pet owners and other people who contact us. This Privacy Policy explains the information we may collect through this website, how it may be used and the choices available to you.

Information We May Collect

We may collect information you provide directly, including your name, email address, telephone number, messages and other information submitted when you contact the hospital.

We may also collect technical information automatically, such as IP address, browser type, device type, pages visited, referring website, approximate location and interactions with the website. This information may be collected through cookies, analytics tools, advertising technologies and server logs.

How We May Use Information

Information may be used to:

  • Respond to calls, messages and requests
  • Support communication and veterinary care
  • Operate, secure and improve the website
  • Understand website traffic and advertising performance
  • Communicate service information or administrative updates
  • Meet legal, regulatory, safety and recordkeeping obligations

Cookies, Analytics and Advertising

The website may use cookies and similar technologies for functionality, analytics and advertising measurement. These services may collect information about visits and interactions. You can control many cookies through your browser settings, although disabling them may affect website functionality.

How Information May Be Shared

We may share information with service providers that support website hosting, forms, analytics, advertising, communications, payment processing, financing, records management or other business operations. We may also disclose information when required by law, to protect safety or rights, in connection with a business transaction, or with your direction or consent.

We do not sell personal information for monetary payment.

Third-Party Services

Financing providers, maps, social networks and other linked services may operate under separate privacy policies. Review their policies before submitting information. Website contact forms do not replace emergency triage or guarantee an immediate response.

Data Security and Retention

We use reasonable administrative and technical measures intended to protect information. No website, transmission or storage system can be guaranteed completely secure. Information may be retained for as long as reasonably necessary for veterinary care, business operations, legal obligations, dispute resolution and security.

Your Choices

You may adjust browser cookie settings, decline optional communications and contact us with questions about information you submitted through the website. Certain veterinary, transaction or legal records may need to be retained.

Children’s Privacy

This website is intended for adults seeking veterinary services. It is not directed to children under 13, and we do not knowingly collect personal information from children through the website.

Changes to This Policy

We may update this Privacy Policy as website features, service providers or practices change. The effective date above identifies the latest revision.

Contact Us

Questions about this Privacy Policy may be submitted through our Contact page.

Need Veterinary Care Now?

Walk-ins are always welcome. Call ahead if you can, or come directly to our Troy hospital for urgent or emergency veterinary care.